PRIVACY STATEMENT

SAFE AND SECURE SHOPPING

Rockabilly Lane knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting Rockabilly Lane, you are accepting the practices described in this Privacy Policy.

WHAT PERSONAL INFORMATION DOES Rockabilly lane gather about customers?

  • Information That You Provide:We receive and store any information that a customer enters on our website or gives us in any way. This information is used to enhance your experience on our website, to respond to your requests, to customize your shopping experience and to communicate with you.
  • Automatic Information:Some information is received and stored automatically whenever you interact with us. "Cookies" are one example of this type of information. In internet terms, a "cookie" is a text file that websites send to visiting computers/devices to identify the visiting computer/device. We also may use third-party website analytics tools. These tools collect information about visitor traffic on our website and mobile applications.
  • Mobile:When you download or use the Rockabilly Lane mobile application, we may receive information about your location and your mobile device. This information may be used to provide you with personalised content.
  • Information from Other Sources:We might also receive information about you from other sources and add it to our account information. All information gathered is for the sole purpose of personalizing and improving your user experience.

HOW DOES REVOLVE USE YOUR CONTACT INFORMATION?

We use your contact information for the following purposes only:

  • Register you as a user on our website;
  • Manage and/or maintain your user account and wish list on our website;
  • Process and deliver purchases, returns, backorders etc;
  • Communicate with you and provide customer support;
  • Let you know about products, promotions and events that might be of special interest to you;

If for some reason you would prefer not to receive emails from Rockabilly Lane simply email a request to info@rockabillylane.co.nz  with the word "UNSUBSCRIBE" in the subject line. Please note that any requests to remove or update your contact information may take seven to ten working days to take effect.

HOW DOES ROCKABILLY LANE USE YOUR OTHER CUSTOMER INFORMATION?

  • Customise our services and product offerings to suit your needs and interests;
  • Record purchases that you have made on our website;
  • Let you communicate with us through social networks and other media;
  • Allow you to post comments on our website, on social networks and other media;
  • Protect you against fraud and unauthorised transactions, including identifying potential unauthorized users and/or hackers;
  • Enforce our Terms of Use;
  • Comply with applicable legal requirements, industry standards and our policies.

DOES ROCKABILLY LANE SHARE CUSTOMER INFORMATION?

Your privacy is always respected when you shop with ROCKABILLY LANE. From time to time we might establish business relationships with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. Your customer information is sometimes shared with such carefully selected partners in order to enhance your shopping experience. We also sometimes allow third-party companies to collect certain anonymous information (e.g. mouse clicks, mouse movements, scroll behaviour and/or keystroke activity) during your visits in order to further enhance your shopping experience.

WHAT CHOICES DO I HAVE?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain Rockabilly lane features. If you do not want to receive e-mail or other mail from us or if you have any questions about how your information is being used, please simply send a request to info@rockabillylane.co.nz

ARE CHILDREN ALLOWED TO USE ROCKABILLY LANE?

ROCKABILLY LANE does not sell products for purchase by children. If you are under 18, you may use ROCKABILLY LANE only with the involvement of a parent or guardian.

CONDITIONS OF USE, NOTICES, AND REVISIONS

If you choose to visit ROCKABILLY LANE, your visit and any dispute over privacy is subject to this Policy and our Terms of Use. If you have any concern about privacy at ROCKABILLY LANE please contact us at info@rockabillylane.co.nz with a description of your concern, and we will try to resolve it. Our Privacy Policy and the Terms of Use for Rockabilly Lane are subject to change without notice. Such changes will go into effect on the date that the notice is posted, will apply to all current and past users of our website and will replace any prior policies that are inconsistent. Your continued use of our website or other services constitutes your acceptance of the practices described in the revised Privacy Policy and Terms of Use.


SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

PAYMENT

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).


SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@rockabillylane.co.nz or by mail at
Rockabillylane
[Re: Privacy Compliance Officer]
55 Clearbrook Street
Shirley
Christchurch 8052

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